Great service and advice.
Great service and advice. I would not hesitate to recommend DDH.
Reply From Owner: I’m glad we could help out, Steve! Thank you!
Amazing service with great quality
Amazing service with great quality products, just love my new door handles! With a price this low I will never hesitate again!! Thank you so much!
Reply From Owner: Thank you, Patrick! We are happy that you are pleased with our quality products and customer service!
We needed a door pull…
We needed a door pull… Discount door hardware was quick to send & product was exactly what we ordered. Super supportive customer service. Very pleased and will use DDH again! Thanks!
Reply From Owner: Thank you, Mary! We are very happy that you are pleased with our quality products, delivery time and customer service!
First off, Peter from Discount
First off, Peter from Discount Door Hardware has been amazing. I wish every company I dealt with had a Peter in their customer service department. He’s quick to reply to emails, thorough, thoughtful, and answered my many, many questions.
As for the door hardware itself, I couldn’t be happier with that either. Really solid quality and they look fantastic!!
I’d highly recommending DDH for both their product and their service. Great job DDH!!
Reply from Owner: Thank you, Keven! We are thrilled you are so happy with your new door hardware and with our Customer Service Team!
15 year old home wtih
15 year old home wtih ugly peeling brass door knobs desperately needed an update.
Looking online, I found that I had very expensive taste and replacing the hardware on all my interior doors would be quite costly.
Thankfully I found DISCOUNTDOORHARDWARE and was tickled pink that you not only had modern stylings but that the prices were affordable.
I contacted customer service via email and was put in touch with Peter who was not only knowledgeable but also a superb customer service representative.
A very short time later, my hardware was delivered and was so easy to install I was able to do it myself.
Beautiful black electroplate levers, matching hinges and door stops – WOW.
A small investment provided a huge punch in my decor update!
Thank you Peter and company… looking forward to your new designs to update my exterior door gripsets!
Reply From Owner: Thank you, Eva! We are tickled pink that you are so happy with our products and services! We have just the gripset for you – a brand new model! We will be in touch!
I was very pleased to
I was very pleased to stumble across DDH. I left a message on a Sunday and Peter called back that same day to answer my questions. He was also quick to answer further questions and was very helpful and pleasant to deal with. I am very happy with the door pulls. They are high quality, look great and have a nice feel in the hand. My contractor was equally impressed with the price and the quality. Thanks!
Reply From Owner: Thank you, Rochenda! We are pleased that you are happy with your new door hardware and our service!
Excellent price, service and selection.
Excellent price, service and selection. Shipping was fast and personalized. A++++
Reply From Owner: Thanks, Kevin! Glad you are happy with our pricing, service, and selection!
Very happy, good door viewer
Very happy, good door viewer and fast shipping! I’m no handy man, but this is a great store!
Reply From Owner: Thank you for your kind words, Adrian! We are happy that you are happy!
Thanks Peter all the hardware
Thanks Peter all the hardware arrived yesterday, great quality.
Reply From Owner: Thanks, Sergio! We are glad that you are happy with your new hardware!
Excellent service. Fast shipping!!
Excellent service. Fast shipping!! Thanks.
Reply From Owner: Merci, Francois!
Great service. Gets you the
Great service. Gets you the right product and saved me money.
Reply From Owner: Thanks, Roger! This is our mission statement!
Great service and products with
Great service and products with fast delivery along with the option of getting expedited shipping with a small premium. The expedited shipping option allowed me to get my product on time.
Reply From Owner: Thank you, Jim! Glad you are happy with our service!
Wowwwwww i’m very proud to
Wowwwwww i’m very proud to be served by the discountdoor, really mazing service, fast and clean… Big thanks to you gang..
Wish you all a great day 🙂
Reply From Owner: Thanks, Alain! We are glad you are happy with your purchase and our service!
I am used to using
I am used to using very expensive hardware which ironically is often awful to install. Building my own place made me shop around till I found your site. Simple to order, great price, they look great and they work. Definately recommend.
Reply From Owner: Thank you, Rob! We are glad that you are happy with our prices and products! We appreciate your recommendation!
Peter was extremely helpful and
Peter was extremely helpful and informative. He was quick to respond and resolve my issue. I would use this company for future purchases.
Reply From Owner: Thank you for your confidence in our Service Team and our company, Jenna! We look forward to serving you again!
Excellent service. Peter was very
Excellent service. Peter was very helpful and informative. I am very glad that I found their website was browsing google for affordable and good quality door accessories. I highly recommend Discount door hardware company.
Reply From Owner: Thanks, Anita! We are glad you found us and that you are happy with our service!
Very pleased. I
Very pleased. I placed my order on Monday and it arrived Wednesday. Thank you for your fast turnaround.
Reply From Owner: Thanks, Dirk! We are glad you are happy with our service!
Excellent service and product (as
Excellent service and product (as well great price). Was hesitant to order online without visually seeing the product. Couldn’t be happier. A very nice update to our remodeling project. Thank you.
Reply From Owner: Thank you, Linda! We are glad you are happy with our products, service and prices!
We have ordered several house
We have ordered several house lots of door handles through Peter. A building company in pei getting quick fairly large orders completed online and good quality from Toronto its great Peter is quick to respond to all emails I think even after business hours he seems to be working as hard as we are. So far I can only think of one handle that we have had to replace out of hundreds so we think these handles are good quality and they have solid feel, nobody like cheap wigly (contractor grade) handles and though the price is similar these do not feel the same. Thanks Peter keep em coming
Reply From Owner: We are thrilled that you are so happy with our products and service! Please keep the orders coming!
Great service. Be aware that
Great service. Be aware that you will get taxed on shipping costs!
Reply From Owner: Glad you are pleased with our service, Gorge. Unfortunately, the government taxes just about everything, including shipping costs. Even regular letter mail stamps are subject to GST/HST.
VERY happy with this company.
VERY happy with this company. I had a hard time looking for industrial door hardware online. I didnt care where I got it from, or even what country I just needed it soon.. So happy I found this amazing company. Very reasonable pricing, excellent communication and the hardware was well packaged. Definitely will repurchase in the near future.
Reply From Owner: Thank you for your kind words, Kathleen! We are very happy that we could provide exactly what you needed and that you are very happy with our products and service!
I found Discount Door Hardware
I found Discount Door Hardware online by chance and so glad I did. All other big box stores were charging an arm and a leg for door handles but I was very pleased to see the affordable pricing and selection from DDH. Special thanks to Peter for helping us out! Would definitely recommend!
Reply From Owner: We are happy that you are pleased with our product selection, service and prices, Parmeet! Thank you for your recommendation!
Dealing with you was a
Dealing with you was a breeze. Quick responses to emails, prompt delivery, and you are located in Canada. You had a product in stock that I was unable to purchase in the big box stores. So glad I found you.
Reply From Owner: We are happy that we were able to supply exactly what you needed and we are glad that you found us, Sharon!
WOW!!! If every company did
WOW!!! If every company did what DDH does, it would be a miracle. Several emails between them and I and always answered VERY PROMPTLY!!!! NO waiting till next day
I would HIGHLY recommend using DDH for anything they sell. I am ultra happy with our door handles for our home!!! If I need anything else I am going to DDH!! GUARANTEED!!! It was my absolute pleasure dealing with you guys. YOU ROCK!!!!!!!!!!!!
Reply From Owner: Thank you , Mike! We appreciate your enthusiasm with regards to our products and service! It was a pleasure to assist you!
Très bon service.
Très bon service.
Reply From Owner: Merci, Lynne!
Just received my order ,
Just received my order , well wrapped, very good communication with the team ( Seller ) , fast shipping . Very GOOD services…
Thank You !
Reply From Owner: You’re welcome, Pierre! Glad you are so pleased with our customer service!
WE ordered a round pocket
WE ordered a round pocket door lockset from Discount Door Hardware as we were unable to find a 2 3/4″ backset at the local building supply stores. I would not hesitate to buy anything from them again. Delivery was quick, product was good and it was nice to get that additional note pad with a handwritten thank you and pen! That little extra customer service was appreciated.
Reply From Owner: We are glad we had what you needed and that you appreciate our extra attention to detail, Penny! Thank you for shopping with us!
Ordered from Discount Door Hardware’s
Ordered from Discount Door Hardware’s site 3 times now, and everything went great. Selection is good for me, and so is the price. Glad to deal with a real Canadian store that’s not one if those big ubiquitous names… You can order with confidence.
Reply From Owner: Thank you for your glowing review, Nicolas, and for your repeat business! We appreciate both!
in today’s day and age,
in today’s day and age, the procurement process (big or small) has become very onerous. When my particular product request from all our local suppliers was deemed unavailable, on the boat, somewhere, arrival date unknown, DDH called, took the time to offer an alternative, and fulfilled the order, efficiently and painlessly. It was a small order barely worth their time but nonetheless, they we’re happy to do it. congratulations for running a business the way it should be run.
If you are in a business requiring their products, use DDH and don’t waste your time elsewhere.
Reply From Owner: Thank you for your glowing review, Dan! All orders – big or small – are important to us and I’m glad we could help out and procure the hinges you needed to finish your job!
We purchased door hardware for
We purchased door hardware for our entire house (25 sets), interior and exterior, from DDH, the price and quality of the product received was better than expected. The front entrance hardware developed a slight defect and when I contacted DDH they sent out a replacement part the same day. When it arrived I installed it and the problem was solved. Excellent customer service, much better than you would expect from ordering online and having zero interaction with the supplier otherwise. Even the ordering process was simple and DDH called to make sure we had everything right (on the first order), they keyed all the exterior doors the same and even upgraded our product since they did not have the matching front door pull set! Great company and superior service. There was a handwritten note in bulk order thanking us for making the purchase. Would order from DDH again without hesitation.
Reply From Owner: We are very happy that you are so pleased with our products and customer service, Jeff, and we are glad we were able to resolve that issue with the interior gripset trim!
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