SHOWROOM/WEBSITE NEWS & UPDATES:

 

  •  

  • We are shipping orders regularly and our Showroom is open for full service! Please call for more details.

  • Our new Showroom hours are Monday – Friday 10:30 am – 5:00 pm. We are closed on provincial and federal statutory holidays.

  • No appointments are necessary, but you may be asked to wait outside if the Showroom has reached maximum capacity. Only one person at a time (or two persons from one household) are permitted in the Showroom.

  • Customers may be asked to wait outside the store while their orders are being picked.

  • Washroom facilities at our Showroom are currently not available. Please don’t ask. 

  • If you are coughing, sneezing or feeling ill, please stay home and order online.

  • Masks are mandatory for Showroom visits.

  • Payment by Debit, Mastercard, Visa or cash.

  • Online promo codes are not valid for Showoom purchases – no exceptions.

  • We are continuing to process and ship orders regularly; however, due to the current circumstances associated with supply and delivery of goods, orders may take a little longer than usual to process. All major carriers (including Canada Post, Fedex and UPS) are experiencing delays.

  • If you have selected the Local Pick-Up option at Checkout, please wait for us to email you a Customer Pick-Up Confirmation before you come.

  • We recommend contacting us before you place your order or visit our Showroom, so that we can confirm product availability.

  • Canada Post is currently experiencing longer than usual delays with delivery. Please use the tracking number that was emailed to you from Canada Post to track the status of your order online at canadapost.ca. We have no control over delivery times once an order has left our warehouse.

Be well and stay tuned for further developments.

Discount Door Hardware