SHOWROOM / WEBSITE NEWS & UPDATES

During the current Canada Post Strike, we will drop ship as many orders as possible from our shipping partners; however, it will not be possible to ship items that are available exclusively at our Showroom location. During this time, customers can pick up and/or also employ their own shipping methods. We will refund all automated shipping charges for customers who choose to pick up or who make their own shipping arrangements. We recommend that you contact Customer Service for further details.

Please note, we are not closing down! We are liquidating inventory to reduce our warehouse space and overhead as we transition towards adopting a drop shipping model for the future. We appreciate your continued support.

Please visit our Showroom page to confirm our hours of operation and any upcoming holiday closures. You do not need to call the Showroom to verify our business hours. Our Showroom page is 100% accurate with regards to this information.

During our Showroom holiday closures, most online orders will still continue to ship; however, some orders may be delayed. Please contact Customer Service to confirm the shipping status of your order.

If you have selected the Local Pick-Up option at Checkout, please wait for us to email you a Customer Pick-Up Confirmation before you come to pick up.

Please note that the current tariff situation may cause prices for some products to spike, specifically products arriving from the USA. These products include, but are not limited to, Don-Jo, Falcon, LCN, Schlage and Von Duprin brand hardware.

During our Liquidation Event, some products will become limited or may even sell out entirely; therefore, we recommend contacting us before you place your order or visit our Showroom, so that we can confirm product availability.