We typically ship within 1 – 3 business days of receipt of your order, but delays can sometimes occur, especially during these challenging times. If there are any delays due to stock issues or any other unforeseen circumstances, we will notify you by email as soon as possible. Please note that we do not ship on weekends or statutory holidays.
We ship via Canada Post Expedited Parcel Service which generally takes 2 – 7 business days, depending upon your location, but delays can sometimes occur, especially during these unprecedented times. To help ensure accuracy, the Signature Option will be selected for all parcels sent in Canada. (the Signature Service has currently been suspended by Canada Post) Our shipping costs also include insurance and the Fuel Surcharge levied by Canada Post for all Expedited Parcels. Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your order online.
We ship across Canada and the USA; as such, shipping costs and delivery times will vary depending upon weight, size and destination. The calculator in the online order form will automatically calculate and input your shipping costs.
Express shipping options are also available on a per-order basis. Please contact us for further details with regards to costs, availability and timing.
CANADA – Free shipping for orders $ 150.00 and up (before taxes and shipping)
($ 250.00 for Newfoundland; $ 500.00 for Northwest Territories, Nunavut and Yukon Territories)
USA – Free shipping for orders $ 1000.00 and up (before taxes and shipping)
(Alaska and Hawaii excluded)